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Visiting Patients

Visitation Guidelines Beginning November 22

To learn more about Level RED Visitation Guidelines, click here.

For the safety of our patients, visitors, staff and the broader community, visitation is currently restricted to Level RED due to the high risk of transmission of COVID-19 and Influenza at this time. Recognizing the importance of having trusted Care Partner support at the bedside, Valley Health has established the guidelines below.

Care Partners must be 18 years of age or older. All Care Partners must comply with Valley Health’s masking, distancing and PPE requirements.

Masks required in all Valley Health Facilities

For the safety of our patients, visitors and staff, masks are required inside Valley Health facilities – even for those who are fully vaccinated. The lifting of community mask requirements by the CDC specifically excludes healthcare settings. Thank you for your understanding

Learn More

For more details on current policies, including restrictions on Care Partner visitation, meals and snacks, and more, click the links below.

Long Term Care Visitation Policies

Cold & Flu Season Precautions

Because of COVID-19, this flu season could be challenging. In order to protect patients, visitors and staff during flu season, we need your help to reduce the spread of infection. Visit this page for more details and where to get a flu shot.

Contacting Patients

For information on a patient’s room number, please visit this page.

Volunteer with Valley Health

As a community-backed and not-for-profit health system, we need the support and financial backing of our community in order to keep providing excellent care for our patients and neighbors. Volunteers play an important and vital role in our ability to serve our Virginia and West Virginia communities with excellence. We thank you in advance for your interest in partnering with us! Visit this page for information about volunteering with Valley Health.