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For Visitors

Visiting Patients

Visitation Guidelines Beginning April 24

To learn more about Level GREEN Visitation Guidelines, click here.

For the safety of our patients, visitors, staff and the broader community, visitation is currently Level GREEN. Recognizing the importance of having trusted Care Partner support at the bedside, Valley Health has established the guidelines below.

Care Partners must be 18 years of age or older, unless they are the guardian of the patient. Social visitors age 15 and under must be accompanied by an adult at all times. All Care Partners and Social Visitors must comply with Valley Health’s masking, distancing and PPE requirements.

Learn More

For more details on current policies, including restrictions on Care Partner visitation, meals and snacks, and more, click the links below.

Long Term Care Visitation Policies

Contacting Patients

Virtually Connect with Loved Ones

Many phones and tablets have free and easy ways to communicate with your loved ones. Along with calling and texting, you might also be able to video chat. Click here for a helpful instructions on how you can connect via FaceTime, Google Duo or WhatsApp.

For information on a patient’s room number, please visit this page.

Volunteer with Valley Health

As a community-backed and not-for-profit health system, we need the support and financial backing of our community in order to keep providing excellent care for our patients and neighbors. Volunteers play an important and vital role in our ability to serve our Virginia and West Virginia communities with excellence. We thank you in advance for your interest in partnering with us! Visit this page for information about volunteering with Valley Health.