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Accepted Insurance and Health Plans

If your card states there is “no network”, or it refers to “reference pricing”, please visit this page

The following list should be considered guidelines only as many insurers offer a wide variety of plan options that may determine, at the individual plan option level, whether or not a patient will be in network with Valley Health providers. Insured individuals should check with their employer’s benefits manager, broker, or plan manual to ensure they are accessing care through their plan option’s preferred providers to ensure they are receiving the highest benefit level. Insurers may require that patients use specific lab services – please check your card or plan manual to ensure you have lab benefits.

If you have any questions regarding your insurance plan’s participation status with Valley Health, please contact our Payer Contracting team at payercontracts@valleyhealthlink.com or 540-536-6140.

Insurer Plan
Aetna
Machine Readable Files
PPO
POS
HMO
Aetna Better Health Virginia (Managed Medicaid Plan)
Aetna Better Health West Virginia (Managed Medicaid Plan)
Aetna Medicare Advantage Plan
Anthem and other Blue Cross plans PPO
POS
HMO (non-Anthem plans may not have benefits)
Exchange plans (non-Anthem plans may not have benefits)
Indemnity
FEP
Anthem Medicare Advantage
Anthem HealthKeepers Plus (Managed Medicaid Plan)
National Plans
All others, contact your carrier
CareSource Exchange plans
Cigna (terms 3/31/2024, except Exchange Plans) PPO
HMO
EPO
Exchange plans
Great West
Cigna Medicare Advantage
Clear Spring Health Medicare Advantage
Commercial/Private insurers utilizing the MultiPlan, PHCS, Virginia Health Network, and MedCost Networks. Coverage varies by insurer and insurer’s plan options. Check with your employer’s benefits manager, broker, or plan manual to ensure they are accessing care through their plan option’s preferred providers to ensure they are receiving the highest benefit level
Exchange Plans sold through the ACA Marketplace Exchange. Please go to see the Healthcare.gov website to find the Exchange plans sold in your county. Plan availability is determined by the subscriber's county of residence and all plans are not sold in all locations. Anthem Healthkeepers Exchange
CareSource
Cigna Connect
Highmark of WV
Optima
Sentara Health Plans
United Healthcare
First Health First Health Network
Federal Employee Program (FEP) 2023 Aetna Advantage
Aetna Direct
Aetna HealthFund CDHP and Aetna Value Plan
Aetna HealthFund HDHP
Aetna Open Access
Aetna Saver (Open Access)
APWU Health Plan CDHP
APWU Health Plan High (via Cigna, terms 3/31/2024)
Blue Cross and Blue Shield Service Benefit Plan - All options
Compass Rose Health Plan
Foreign Service Benefit Plan
GEHA - All plans
HealthKeepers, Inc. HDHP
M.D. IPA
MHBP - All options
NALC - All options (via Cigna, terms 3/31/2024)
Rural Carrier Benefit Plan
SAMBA Health Benefit Plan (via Cigna, terms 3/31/2024)
UnitedHealthcare Insurance Company, Inc. Choice HDHP
UnitedHealthcare Insurance Company, Inc. Choice Open Access HMO
UnitedHealthcare Insurance Company, Inc. Choice Plus Advanced
UnitedHealthcare Insurance Company, Inc. Choice Plus Primary
UnitedHealthcare Insurance Company, Inc. Choice Primary
HealthSmart HPO
Highmark West Virginia Exchange
PPO
Indemnity
Humana Medicare Advantage (no PFFS) PPO
HMO
Innovation Health Innovation Health (Signature Partners)
Medicaid Fee For Service
(If assigned to a Managed Medicaid Plan – see below)
Virginia Medicaid and West Virginia Medicaid Fee For Service Plans are accepted. If the insured has been assigned to a Medicaid Managed Care Plan, see “Managed Medicaid Plans” below.
Managed Medicaid Plans
Virginia & West Virginia Only
Aetna Better Health Virginia
Aetna Better Health West Virginia
Anthem HealthKeepers Plus
Molina Healthcare
Optima Family Care (becoming Sentara)
Sentara Community Plan (1/1/2024)
The Health Plan of the Upper Ohio Valley
Unicare West Virginia
United Healthcare
Virginia Premier (becoming Sentara)
Medicare A& B Fee For Service (If assigned to a Medicare Advantage Plan – see below) The Medicare A & B Fee For Service Plans are accepted. If the insured has been assigned to a Medicare Advantage Plan, see “Medicare Advantage Plans” below.
Medicare Advantage Plans
(no PFFS)
Aetna Medicare Advantage
Anthem Medicare Advantage
Cigna Medicare Advantage (terms 3/31/2024)
Clear Spring Health Medicare Advantage
Highmark West Virginia Medicare Advantage
Humana Medicare Advantage
Innovation Health Medicare Advantage
Molina Medicare Advantage
Optima Health Medicare Advantage
United Healthcare Medicare Advantage
Virginia Premier Medicare Advantage
West Virginia Senior Advantage
MedCost/Virginia Health Network PPO
Ultra
Multiplan/PHCS Coverage varies by insurer and insurer’s plan options. Check with your employer’s benefits manager, broker, or plan manual to ensure they are accessing care through their plan option’s preferred providers to ensure they are receiving the highest benefit level
Optima (Sentara Health Plans as of 1/1/2024) PPO
POS
HMO
Exchange
Optima Medicare Advantage
Optima Family Care (Managed Medicaid Plan)
Peak Health (8/1/2023) PPO
POS
HMO
PEIA (UMR only)

PEIA (UMR only)

As of 7/31/2023, Valley Health will not accept PEIA through The Health Plan.

Sentara Health Plans (eff 1/1/2024) PPO
POS
HMO
Exchange
Sentara Medicare Advantage
Sentara Community Plan (Managed Medicaid Plan)
The Health Plan PPO
POS
HMO
Medicaid
Tricare Tricare
Johns Hopkins US Family Health Plan will not contract with Valley Health.
United Healthcare PPO
POS
HMO
Optimum Choice
MDIPA
OneNet PPO
Options PPO
Exchange
United Healthcare Medicare Advantage Plans
United Healthcare Managed Medicaid Plan policies under Virginia Medicaid
Virginia Medicaid (if assigned to a Managed Medicaid Plan – see above) If the insured has been assigned to a Managed Medicaid Plan, see “Managed Medicaid” in the Insurer Column above.
Veterans Administration Veterans Administration
Community Care Network
West Virginia Welfare/West Virginia Medicaid (if assigned to a Managed Medicaid Plan – see above) If the insured has been assigned to a Managed Medicaid Plan, see “Managed Medicaid” in the Insurer Column above.
View Accepted Insuraces