COVID-19: Protecting our Communities

Vaccination Makes a Difference

Make a plan, get vaccinated. Learn more: valleyhealthlink.com/vaccine.

Have COVID-19 Symptoms and Need Care?

If you are experiencing any of these symptoms COVID-19 or flu-like symptoms, please choose from one of the following options:

1. Call your Primary Care or Family Medicine provider to schedule an appointment and obtain an order for COVID-19 testing. All Valley Health testing sites require a provider order
2. If you do not have a Primary Care provider, telehealth or in-person visits are available at all Valley Health Urgent Care locations. Visit vhurgentcare.com to check-in online. A Valley Health Urgent Care provider will evaluate you and perform testing if needed.

Symptomatic Testing

If you have COVID-19 symptoms and a provider order for a COVID-19 test, you may visit any of the following locations:

• Valley Health War Memorial Hospital Outpatient Lab

  • 1 Healthy Way Berkeley Springs, WV • 304-258-1234
    Weekdays: 7am-6pm; Weekends & Holidays: 7am-12pm

• Valley Health Hampshire Memorial Hospital Outpatient Lab

  • 363 Sunrise Blvd. Romney, WV • 304-822-4561
    Weekdays: 9-10am and 6-7pm; Weekends: 9-10am

• Valley Health Page Memorial Hospital (Main entrance drive-thru, call number on arrival)

  • 200 Memorial Dr. Luray, VA • 540-743-8070
    Weekdays: 11am-4pm

• Valley Health Shenandoah Memorial Hospital (follow signs to north entrance)

  • 759 South Main St. Woodstock, VA 22664 • 540-459-1177
    Weekdays: 10am-2pm

• Valley Health Warren Memorial Hospital (follow signs to Emergency Department, park in designated area and call number on arrival)

  • 351 Valley Health Way, Front Royal, VA • 540-636-0328
    Weekdays: 8am-3:30pm; Weekends by appointment only for pre-procedural testing

• Valley Health COVID testing site at Rutherford Crossing

  • 160 Merchant St. Winchester, VA • 540-536-4582
    Weekdays: 8am-4:30pm; Weekends: 8am-12pm

• Valley Health Outpatient Lab | Hancock (call number on arrival)

  • 353 North Pennsylvania Ave. Hancock, MD • 240-343-8010
    Weekdays: 6am-4:30pm

Valley Health reminds our community that hospital emergency rooms are needed to care for patients with emergent needs. Individuals are encouraged to locate tests through their primary care provider, an urgent care clinic or use an at-home antigen test. Please contact your ordering provider for test results or questions.

Asymptomatic Testing

If you DO NOT have COVID-19 symptoms, but have a provider order for a COVID-19 test, you may visit any of the following locations:

• Valley Health Outpatient Lab | Hancock (call upon arrival)

  • 353 North Pennsylvania Ave. Hancock, MD • 240-343-8010
    Weekdays: 6am-4:30pm

• Valley Health Outpatient Lab Front Royal

  • 120 N. Commerce Ave. Suite 102, Front Royal, VA • 540-635-0713
    Weekdays: 7:30am-3:30pm

• Valley Health Shenandoah Memorial Hospital (Campus Shed)

  • 759 South Main St. Woodstock, VA • 540-459-1177
    Weekdays: 11am-2pm

• Valley Health Page Memorial Hospital (Main entrance drive-thru)

  • 200 Memorial Dr. Luray, VA • 540-743-8070
    Weekdays: 11am-4pm

• Valley Health War Memorial Hospital Outpatient Lab

  • 1 Healthy Way Berkeley Springs, WV • 304-258-1234
    Weekdays: 7am-6pm; Weekends & Holidays: 7am-12pm

• Valley Health Hampshire Memorial Hospital Outpatient Lab

  • 363 Sunrise Blvd. Romney, WV • 304-822-4561
    Weekdays: 9-10am, 6 – 7pm; Weekends: 9-10am

• Valley Health Outpatient Lab | Spring Mills

  • 120 Campus Dr. Martinsburg, WV • 681-247-1290
    Weekdays: 6am-4:30pm; Weekends: 8am-12pm

• Valley Health COVID testing site at Rutherford Crossing

  • 160 Merchant St. Winchester, VA • 540-536-4582
    Weekdays: 8am-4:30pm; Saturdays: 8am-12pm

Right Test, Right Time

Valley Health is here to provide guidance for the “right test at the right time.” Point of Care testing (rapid testing) is for those who have been experiencing illness and is the most accurate within 48 hours – 6 days of developing flu/COVID-19 symptoms. If you think you’ve been exposed but don’t have symptoms, or need a COVID test for a medical procedure, PCR testing could be right for you. Below is a quick guide to the different types of tests available.

Emergencies

If you feel you need emergency care, share your concerns with the 911 dispatcher and EMS. If you drive to an Emergency Department, stay in your car and call the number that is posted at each entrance. For additional information about Coronavirus symptoms and when to seek medical attention, please visit the CDC website.

Other Actions to Keep Everyone Safe

Masks required in all Valley Health Facilities

For the safety of our patients, visitors and staff, masks are required inside Valley Health facilities – even for those who are fully vaccinated. The lifting of community mask requirements by the CDC specifically excludes healthcare settings. Thank you for your understanding.

Visitation Changes

For the safety of our patients, visitors, staff and the broader community, Valley Health's hospitals have revised their visitation policies. Click here for the latest information on our visitation policies.

Stay Healthy During Cold & Flu Season

Because of the COVID-19 pandemic, reducing the spread of respiratory illnesses, like the flu, is more important than ever. Receiving your flu vaccine can save healthcare resources for the care of patients with COVID-19. Visit valleyhealthlink.com/flu for more information on where you can get a flu shot. Along with receiving your flu vaccine, remember to always follow the 3 W’s to prevent the spread:

COVID-19 Medical Services Coverage and Financial Resources

Valley Health is committed to reducing financial barriers, especially in times of uncertainty.

• If you need assistance paying your bill, call 866-414-4576 or email financial.counselor@valleyhealthlink.com. Valley Health customer service and financial counselors are standing by to assist you.
• If you have a bill financed through Commerce Bank, please contact them directly for assistance with your bill.
• If you are uninsured and have a COVID-19 positive diagnosis: Physician ordered testing for COVID-19 symptoms, exposure and/or treatment of COVID-19 including physician telehealth, emergency room, and inpatient care will be covered by the U.S. Department of Health and Human Services (HHS) for services with a primary diagnosis of COVID-19. For more information regarding this program, please visit https://www.hrsa.gov/coviduninsuredclaim