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War Memorial Hospital Visitor Information

Masks required in all Valley Health Facilities

For the safety of our patients, visitors and staff, masks are required inside Valley Health facilities – even for those who are fully vaccinated. The lifting of community mask requirements by the CDC specifically excludes healthcare settings. Thank you for your understanding.

COVID-19 Visitation Exceptions

For the safety of our patients, staff and community at this time social visits remain restricted. We are allowing patients to choose if they wish to have a Care Partner who provides physical and emotional support.

System-Wide Hospital Care Partner Policies

The following changes go into effect on August 20, 2021:

  • COVID+ patients are allowed ONE(1) ADULT Care Partner who will remain the same throughout the patient's stay. The Care Partner must check in with a valid photo I.D.
  • COVID negative patients are allowed ONE ADULT (1) Care Partner per day. Care partners may switch-out after a 24-hour period. All Care Partners must check in with a valid photo I.D.
  • Care partners and patients must wear a mask (if clinically possible) whenever a member of the care team is in the room with them.
  • Community Clergy may visit a patient upon request and may be at the bedside in addition to the visiting Care Partner to allow spiritual support. Community Clergy must only visit the patient who made the request and may not proceed to additional patient rooms.

Visitation Exceptions Include:

  • END-OF-LIFE CARE – May have TWO (2) Care Partners. There are no visiting hour restrictions for EOL visits; time will be managed within reason by the clinical team.
  • TRANSITIONAL CARE – Critical Access Hospital Transitional Care patients (only), as residential care patients, will be allowed TWO (2) Care Partners per day.

Additional Guidance for Outpatient Areas:

  • OUTPATIENT PROCEDURAL/SURGICAL AREAS – Patients may have ONE (1) designated visitor wait in designated waiting areas as directed.
  • EMERGENCY DEPARTMENTONE (1) Visitor is permitted to provide support, transportation, care continuity, and receive education regarding the patient’s care. If volumes necessitate, local ED leadership may ask visitors to remain in their vehicle until the patient is roomed. COVID patient ED Care Partners will be dependent on the capability of each facility to manage.

Health screening and hand hygiene will occur upon entrance to War Memorial Hospital. Care Partners may enter the hospital 8am-8pm, seven days per week. Masks must be worn throughout all hospital public areas and when the health care team is in a patient’s room.

Long-Term Care Unit: Updated 8/20/2021

  • War Memorial Hospital Long-Term Care is allowing scheduled visitation for immediate family (or a resident’s representative when indicated) on designated days and times of the week. Restrictions are in place and exceptions are made on a case by case basis. Compassionate Care/End of Life visits are offered as indicated above.

Visitors must schedule an appointment. Please call 304-258-6588.

Contacting Patients

For information on a patient’s room number, please call 304-258-1234.

Gift Shop

The War Memorial Hospital Gift Shop is temporarily closed.

Meals and Snacks

The War Memorial Hospital Café is temporarily closed to Support Persons and Care Partners.

Vending machines for drinks and snacks are available 24 hours a day and are located near the Café on the first floor of the hospital.

Directions

War Memorial Hospital – 1 Healthy Way, Berkeley Springs, WV 25411

From U.S. 522 North (Winchester)

  • Take U.S. 522 North to Berkeley Springs.
  • At third traffic light, turn right onto Fairfax Street (between BB&T Bank and Morgan County Courthouse).
  • Follow Fairfax Street to the top of the hill and bear to the right.
  • Turn left onto Fairview Drive.
  • Follow Fairview Drive 1.5 miles.
  • Arrive at War Memorial Hospital on the left.
  • From U.S. 522 South (Hancock, MD)

Take U.S. 522 South to Berkeley Springs.

  • At second traffic light, turn left onto Fairfax Street (between Morgan County Courthouse and BB&T Bank).
  • Follow Fairfax Street to the top of the hill and bear to the right.
  • Turn left onto Fairview Drive.
  • Follow Fairview Drive 1.5 miles.
  • Arrive at War Memorial Hospital on the left.
  • From W.Va. 9 West (Martinsburg)

Take W.Va. 9 West to Berkeley Springs.

  • At first traffic light (Sheetz on the left), turn right onto U.S. 522 North.
  • At the next traffic light, turn right onto Fairfax Street (between BB&T Bank and Morgan County Courthouse).
  • Follow Fairfax Street to the top of the hill and bear to the right.
  • Turn left onto Fairview Drive.
  • Follow Fairview Drive 1.5 miles.
  • Arrive at War Memorial Hospital on the left.