Open Accessibility Menu
Hide

Update on Mammography Services at the Diagnostic Center at Winchester Medical Center

Valley Health has temporarily suspended mammography services at the Diagnostic Center at Winchester Medical Center, effective August 31, 2019. Mammography services at other Valley Health facilities remain open.

A recent external review of the mammography program at the Diagnostic Center by the American College of Radiology (ACR) raised concerns about the quality of our mammogram images.

It is important to note these findings do not necessarily mean that the results of any individual mammogram were inaccurate, but it does mean patients may need to have their mammograms re-evaluated.

We understand this news may raise questions for you. We apologize for not having all of the answers today. We are coordinating with the U.S. Food and Drug Administration (FDA) to identify who may have been affected by this issue and will provide additional information to patients as soon as possible.

Obviously, this is not in accordance with the high standards we have set for the quality of care at Winchester Medical Center and throughout our health system. Our utmost concern at all times is the health and safety of our patients.

Winchester Medical Center has submitted an improvement plan to address the opportunities, which has been accepted by the ACR and includes additional training and reviewing standards to assure Valley Health is providing the highest quality services to our patients. Our mammography technologists and radiologists are working closely with both the ACR and the FDA to resolve the situation.

No other services at the Diagnostic Center are affected and all services, including mammography, are continuing at Valley Health’s five other imaging locations. This temporary disruption does not affect patients who are in need of a biopsy or who are preparing for surgery.

If you have questions or need more information, please call 888-441-5294.

For Patients Who Have Existing Mammogram Appointments

Until Winchester Medical Center resumes mammography services, we are working with patients to reschedule their appointments at one of our other Valley Health facilities.

  • If you have an appointment for a screening mammogram: We encourage you to reschedule your appointment at one of Valley Health’s other locations, or at Progressive Radiology in Winchester, Radiology Imaging Associates at Lansdowne or Radiology Imaging Associates at Sterling.
  • If you have an appointment for a diagnostic mammogram: You will be contacted by a Valley Health employee who will help you reschedule your mammogram at another Valley Health location, or at Progressive Radiology in Winchester, Radiology Imaging Associates at Lansdowne, or Radiology Imaging Associates at Sterling.

To reschedule appointments, please call 888-441-5294.

Valley Health Mammography Locations

Hampshire Memorial Hospital
363 Sunrise Boulevard
Romney, WV 26757
304-822-4561

Page Memorial Hospital
200 Memorial Drive
Luray, VA 22835
540-743-4561

Shenandoah Memorial Hospital
759 S. Main Street
Woodstock, VA 22664
540-459-1100

War Memorial Hospital
1 Healthy Way
Berkeley Springs, WV 25411
304-258-1234

Warren Memorial Hospital
1000 N. Shenandoah Avenue
Front Royal, VA 22630
540-636-0300

Independent provider locations

If you wish to use an independent provider, please work through the Valley Health representative who contacts you, or call the Patient Answer Line 888-441-5294. Please do not contact these providers directly.

Progressive Radiology, Winchester
1867 Amherst Street
Suite 103
Winchester, Virginia 22601
540-931-0139

Radiology Imaging Associates at Lansdowne
19455 Deerfield Avenue
Suite 102
Lansdowne, VA 20176
703-858-0001

Radiolgy Imaging Associates at Sterling
Pidgeon Hill Drive
Sterling, VA 20165
703-450-5800

The safety of our patients – who in this case include our family, friends and neighbors – continues to be our top priority. We apologize to our mammography patients, their families and the community for what has happened.

Being the primary provider of healthcare in our community for generations comes with a great responsibility, and you can rest assured that Valley Health will continue to do everything it can to maintain the trust of all we are privileged to serve.

If you have questions or need more information, please call 888-441-5294.

Frequently Asked Questions

Q. How long will the closure be in effect/when will services resume?

  • A: We are working diligently to resolve this issue so that we can continue to offer high quality services to our community. However, until we resume operations, mammography services at the Diagnostic Center will remain unavailable.

Q. I am due for my yearly mammogram during the closure, what should I do?

  • A: We’re glad you’re staying on top of your preventive health screenings. Unfortunately, we are not scheduling patients at WMC Diagnostic Center at this time. We’re happy to schedule your appointment at one of the five other imaging facilities within our health network.

Q. I had a mammogram scheduled during the closure, when will I be able to reschedule?

  • A: On a temporary basis, we are not scheduling mammography appointments at WMC Diagnostic Center at this time. We’re happy to schedule your appointment at one of our facilities within our health network.

Q. I had a mammogram at a Valley Health facility in the past, how do I know if my results were accurate?

  • A: Although the American College of Radiology raised concerns about the technical quality of our mammograms, this does not necessarily mean that the results of your mammogram were inaccurate. We understand this news may raise questions for you. We apologize for not having all of the answers today. We are coordinating with the U.S. Food and Drug Administration (FDA) to identify who may have been affected by this issue and will provide additional information to patients as soon as possible.

Q. Which other Valley Health locations mammograms?

  • A: We offer mammography services at these Valley Health locations:
  • HAMPSHIRE MEMORIAL HOSPITAL
    363 Sunrise Boulevard
    Romney, WV 26757
    304-822-4561
  • PAGE MEMORIAL HOSPITAL
    200 Memorial Drive
    Luray, VA 22835
    540-743-4561
  • SHENANDOAH MEMORIAL HOSPITAL
    759 S. Main Street
    Woodstock, VA 22664
    540-459-1100
  • WAR MEMORIAL HOSPITAL
    1 Healthy Way
    Berkeley Springs, WV 25411
    304-258-1234
  • WARREN MEMORIAL HOSPITAL
    1000 N. Shenandoah Avenue
    Front Royal, VA 22630
    540-636-0300
Last Updated 9/16/2019