Valley Health Earns National Recognition for Digital Innovation, Setting a New Standard for Connected Care

Transforming Patient Care Through Award-Winning Technology Solutions

Valley Health has been recognized by the College of Healthcare Information Management Executives (CHIME) as a national leader in digital health, achieving Level 8 in acute care and Level 9 in ambulatory care in the prestigious 2025 Digital Health Most Wired survey. This achievement places us among the top performers in the country, but what does this really mean for you and your loved ones?

This recognition is not just about technology; it is about people. For families across the Shenandoah Valley and the Eastern Panhandle of West Virginia, digital innovation means safer care, stronger connections and better outcomes. From advanced cybersecurity measures to patient engagement tools that make care more accessible, Valley Health is using technology to deliver on its mission: serving the community with excellence and compassion.

“Digital transformation is no longer optional, it’s essential,” said Barbara Ballard, Chief Information Officer, Valley Health. “This achievement reflects years of strategic investment and collaboration across every department to ensure our patients receive the highest quality care in the most connected, secure environment possible.”

What does this investment look like? It means that when you walk into a Valley Health facility, you are not just visiting a hospital or clinic, you are entering a system that prioritizes your health and safety. It means we are leveraging cutting-edge technology to enhance your patient experience, reducing wait times and allowing for more personalized care.

This year's recognition builds on a legacy of excellence. Since 2018, Valley Health has consistently raised the bar on digital health. Some key milestones include:

• 2025: Level 8 acute, Level 9 ambulatory

• 2024: Level 8 acute and ambulatory

• 2020: Level 7 acute

• 2019: Level 7 acute

• 2018: Level 7 acute

Valley Health understands that health care today faces unprecedented challenges, from rising cybersecurity threats to evolving care models, Valley Health continues to invest in solutions that keep patients safe and connected. Looking ahead, innovations powered by artificial intelligence, interoperable data and secure digital infrastructure will redefine care delivery, and Valley Health is committed to staying at the forefront of this transformation.

Your health and well-being are our mission, and we are committed to staying at the forefront of this transformation. Together, with your trust and support, we are not just keeping pace with the future of health care; we are setting the standard for what connected care can and should be.