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Visitor Information

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Visiting Patients: Where to Park & Enter Hospital

Visiting hours are 8 a.m. – 8 p.m.

  • If you are visiting patients located in rooms with a 4-digit number, park in Garage 2 and use the North Tower Main Level Entrance.
  • If you are visiting patients located in rooms with a 3-digit number, park in the Green Lot and use the South Tower Entrance.

Labor & Delivery Patients with One (1) Care Partner Only:

  • From 8 a.m. to 8 p.m., use the Main Entrance or Level 2 Skywalk to enter the North Tower from Parking Garage 2.
  • From 8 p.m. to 8 a.m., use the Level 2 Skywalk to enter the North Tower from Parking Garage 2. Main Level closes at 8:00 p.m.

Courtesy Shuttle

The Courtesy Shuttle runs Monday-Friday, 8am-2pm. It makes a loop through the Green, Teal, Silver and Orange parking lots, stopping at the entrances.

Contact the Courtesy Shuttle driver by calling 540-550-3900.

    Valet Parking

    Free valet parking is available at the South Tower entrance and the Clyde A. Smith Heart & Vascular entrance. The South Tower valet service is available Monday-Friday, 7:30am - 6pm. The Clyde A. Smith Heart & Vascular Center entrance valet service is available Monday-Friday, 7:30am - 5pm. If you return for your car outside normal operating hours, please call 540-536-4175.

    South Tower Gift Shop

    Gift Shop Hours: Monday - Friday: 10am - 8pm, and Weekends: 10am - 6pm

    Conveniently located in the main lobby of the South Tower. Items include:

    • Fresh Flowers
    • Gift items
    • Stuffed animals
    • Magazines
    • Books
    • Candy, soft drinks, snacks and more

    Proceeds from our Gift Shop help support the WMC Auxiliary, raising funds to benefit Winchester Medical Center, our Cancer Center, our patients and our community.

    The Nest

    Nest Hours: Monday - Friday: 9:30am-12:30pm.

    Located on the second floor of the North Tower near Labor & Delivery, this retail store is dedicated to newborns and their parents.

    Lactation Suites

    A Lactation Suite is located on the Ground Level of the South Tower, near the cafeteria, and also in the North Tower near the information desk. These suites provide a private, secure space for nursing mothers to support their babies. Mothers who wish to use one of the suites can simply scan the QR code next to the door and use the Mamava app to unlock it.

    Bedside Reading

    Click here to access a free digital library of hundreds of digital books, podcasts, magazines and more to read or listen to during your stay at the hospital.

    Meals and Snacks

    As a convenience to visitors, Winchester Medical Center offers several eating accommodations.

    • The Courtyard Cafe, located on the Garden Level, is available seven days a week from 6:30am – 7:00pm and 12:00am – 2:30am.
    • The Lakeside Bistro is located in the System Support Building and is open Monday through Friday, 7:30am - 10:00am and 11am - 2:00pm. No cash accepted.
    • SUBWAY, located on the first floor of Medical Office Building (MOB) 1, is open 24 hours a day, seven days a week.
    • Coffee Carts with beverages, snacks and light meals are available inside the Diagnostic Center.
    • Vending machines are located on the Garden Level next to the elevators, in the Emergency Department waiting area, and in the Labor & Delivery waiting area.
    • The North Tower Market, located next to the Norther Tower lobby, offers high-end vending options, including quick meals, snacks, coffee, soft drinks and a water refill station.