Your Visit

Welcome to Valley Health, Virginia’s Trusted Health System Since 1903

When you or someone you care about needs medical attention, you want clear guidance and steady support. Valley Health provides care that is close to home, along with the information you need to prepare, arrive, and follow through with confidence.

Your Visit brings together resources for both patients and visitors - before, during, and after your visit. 

Healthcare for Our Community, By Our Community

Valley Health has been serving our communities throughout Virginia and West Virginia since our first hospital opened in 1903. We value the strong relationships we’ve built over time and the friends, neighbors and loved ones we serve. This is our home. Our goal is to provide you with the best care.

What You'll Find

Before & During Your Visit

Visit the Before & During Your Visit section to plan for your visit and review resources to help during your stay. You'll find: 

  • Visitor Guidelines
  • Chaplaincy Services
  • Non-discrimination & Language Assistance
  • Your Care Team
  • Advance Care Planning & Advance Directives
  • Integrity & Ethics
  • Notice of Privacy Practices
  • Patient Handbooks

Before & During Your Visit

After Your Visit

After your visit, you may still have a few steps to complete or questions to resolve. Valley Health provides straightforward tools and support within the After Your Visit section so you can review your care, manage your bill, and stay on track with your recovery. Resources include:

  • MyChart
  • Medical Records
  • Patient Experience & Advocacy
  • Medication Safety

After Your Visit

Billing & Insurance

Valley Health provides clear Billing & Insurance information so you can understand charges, review your options, and plan with confidence. If you need help, you can review designated pages for: 

  • Financial Assistance
  • Accepted Insurance and Health Plans
  • Requesting a Patient Cost Estimate and viewing price transparency information

Billing & Insurance