Virtual Visit
Virtual visits are a convenient way to see a provider from home when you have minor symptoms or illness. Virtual visits are a self-pay service, which means insurance is not accepted. All visits are a flat fee of $59. Virtual Visits are for patients aged 5 and up.
Symptoms We Treat
- Skin Rashes and Bug Bites
- Pink Eye and Eye Infections
- Scratchy or Sore throat
- Nausea
- Headaches and more
- Poison Ivy
- Cold Symtoms
- Congestion
- Fever
How it works:
- Click the button above to begin registering. You’ll be prompted to enter your demographic and contact information and then you’ll be able to select a day and time to see a provider. After you select an appointment time, you will receive a text message and email with your appointment link.
- Ten minutes ahead of your scheduled appointment time, you will receive a reminder to check-in using a link custom to you to begin your visit. This is where you will be prompted to enter your payment information.
- A Valley Health Urgent Care provider will then begin your visit and discuss your symptoms and any other pertinent health information to assess, diagnose and treat minor symptoms and illnesses.
During your virtual visit with one of our providers, you may be directed to one of our Valley Health Urgent Care locations if you need additional evaluation, testing or treatment. All of the notes from your virtual visit will appear in your MyChart account after your visit. Visit valleyhealth.com/mychart to sign-in or start a MyChart account.
More Information and How to Begin
- Virtual visits are a self-pay service, which means insurance is not accepted. Insurance is still accepted for in-person visits at all of our Valley Health Urgent Care locations. If you would rather seek walk-in care at one of our locations, you can check wait times here.
- Each virtual visit will be a $59 fee.
- You will be asked to enter your symptoms and reason for your visit.
- Providers will be able to assess, diagnose, treat, and prescribe virtually.
- Clinical notes and records from the visit appear in your MyChart account after your virtual visit.
Virtual Visit Frequently Asked Questions
How much does a virtual visit cost? Is insurance accepted?
Virtual visits are a self-pay service, which means insurance is not accepted. Each virtual visit will be a $59 fee. Insurance is still accepted for in-person visits at all of our Valley Health Urgent Care locations.
Can I have a virtual visit with Valley Health Urgent Care if I have never visited a location in-person?
Yes, you can schedule a virtual visit even if you're a new patient.
What symptoms can be treated by a virtual visit?
Providers will be able to assess, diagnose, treat, and prescribe virtually for these conditions:
- Skin Rashes and Bug Bites
- Poison Ivy
- Pink Eye and Eye Infections
- Cold Symptoms
- Scratchy or Sore throat
- Congestion
- Nausea
- Fever
- Headaches and more
Can the healthcare providers on a virtual visit prescribe medications?
Yes, your provider will evaluate, diagnose and treat your symptoms during your virtual visit and the provider will send any prescribed medications to your pharmacy of choice.
Why am I being asked to fill out health information during the check-out process?
Valley Health providers need to have basic information about your health in order to provide you with the highest quality care possible.
Will notes from my virtual visit appear in MyChart?
Yes, your notes and visit summary will appear in your Valley Health MyChart account.
