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Winchester Medical Center and Warren Memorial Hospital Awarded "A" Grades by Hospital Safety Group

Two Valley Health System hospitals, Winchester Medical Center and Warren Memorial Hospital, each earned an “A” grade from The Leapfrog Group, a nonprofit organization committed to driving quality, safety, and transparency in the U.S. health system.

The Hospital Safety Score is a gold standard rating for patient safety, compiled under the guidance of some of the nation’s leading patient safety experts and administered by The Leapfrog Group, a national, independent nonprofit organization. The first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety, the Hospital Safety Score is free to the public and designed to give consumers information they can use to protect themselves and their families when expecting a hospital stay.

“Patient safety is a critical component of quality healthcare and is a top priority across Valley Health and at all of our facilities,” said Mark H. Merrill, President and CEO of Valley Health. “We continue to advance a quality and safety infrastructure that supports patient safety within every department, every service, every day, for each patient we have the privilege to serve. I’m very proud of the processes and measures in place throughout our organization to ensure our patients receive the “A” care they deserve.”

Developed under the guidance of Leapfrog’s Blue Ribbon Expert Panel, the Hospital Safety Score uses 28 measures of publicly-available hospital safety data to produce a single A, B, C, D, or F score. The score represents a hospital’s overall capacity to keep patients safe from preventable harm such as medical errors, injuries, accidents, and infections.

Of the 66 hospitals graded in Virginia, 31 received an A, 21 received a B, and 14 received a C or a D. Critical Access hospitals – federally-designated to ensure access to care in more remote, underserved areas -- are not graded by the Leapfrog Group. (Valley Health’s other four hospitals are Critical Access Hospitals.)

The Hospital Safety Score is fully transparent, offering a full analysis of the data and methodology used in determining grades on the website. Patients may review their preferred hospital’s past safety performance alongside its current grade on the Hospital Safety Score site to determine which local hospitals have the best track record in patient safety and which have demonstrated consistent improvement.

“Winchester Medical Center’s A grade demonstrates our commitment to putting patient safety above all else, and reflects the hard work and dedication of our physicians and staff who strive to deliver safe, effective care each and every day,” said Grady “Skip” Philips, III, Valley Health System Senior Vice President and President of Winchester Medical Center.

All Valley Health hospitals practice safety initiatives such as Daily Safety Rounds and a Daily Safety Call, which engage every department to heighten awareness around patient safety and provide a mechanism for the organization’s leadership and staff to learn from those delivering hands-on care at the bedside.

“This recognition is truly a testament to the level of care provided by our staff,” said Floyd Heater, Valley Health Southern Region Vice President and President of Warren Memorial Hospital. “By making patient safety a priority, we’re demonstrating our continued focus on delivering top notch care for residents here in Warren County.”

To see Valley Health’s scores as they compare nationally and locally, visit the Hospital Safety Score website at