Community Benefit

Serving Our Community By Improving Health

These six words sum up the healing mission of Valley Health. Our employees, who work in six hospitals and multiple outpatient settings, help and heal those in our care. But improving health involves so much more than what takes place at the bedside.

Valley Health’s commitment to our community includes offering financial assistance to those with no or limited ability to pay for care. It also means providing healthcare services which are not fully reimbursed by state and federal governments.

Valley Health’s contributions extend to education, prevention and partnering with other community organizations. In 2016, these community contributions totaled more than $18.0 million. Examples of these contributions are highlighted in the 2017 Community Benefit Report.

In 2016, Valley Health’s comprehensive community contribution exceeded $153.2 million, including care and services classified as Community Benefit, Medicare reimbursement shortfall or bad debt expense. We provided $57.0 million in Community Benefit in 2016 that the Internal Revenue Service recognizes as directly supporting our tax exempt status. This surpassed our estimated tax liability by more than $13.9 million.

2017 Community Benefit Report

Community Health Needs Assessment

Every three years Valley Health conducts Community Health Needs Assessments for each of our hospitals, identifying priority health needs in the communities we serve. We work with Virginia and West Virginia health departments, the United Way, and others to learn where gaps in services exist and to identify priorities for action. Each hospital then develops implementation strategies for addressing the identified needs.

Each Valley Health hospital’s Health Needs Assessment and corresponding Implementation Strategies are available below.