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Where can I get help managing my diabetes?
Valley Health offers diabetes education and management at the following locations; in Front Royal at Warren Memorial Hospital, in Winchester at Winchester Medical Center, in Luray at Page Memorial Hospital, and in Woodstock at Shenandoah Memorial Hospital.

What should I do if my meter is not working?
Initially, you can replace the battery. If that is not the answer, we recommend contacting the meter company. Their phone number is on the back of your equipment. Remember, your meter is sensitive to heat, cold and moisture. Do not store the meter in the bathroom, in direct sunlight, or in the glove compartment of your car.

Will my insurance cover my visits to the Diabetes Management Program?
Many insurance plans, including Medicare, offer coverage for diabetes education. Your provider recognizes the value in managing your diabetes. Please contact your insurance company to learn more about diabetes education coverage using the phone number located on your insurance card.

Can I bring someone with me to the program?
Yes, we recommend bringing your spouse, family member or a friend. Learning to live healthy with diabetes is beneficial to them as well.

How do I get into the Diabetes Management Program?
A referral or doctor’s order is required for diabetes education. Ask your doctor or call us for a referral form. Once we have the referral, we will contact you to for an appointment.

What should I bring with me when I come for my appointment?
Always bring your insurance card and a form of identification. If you are monitoring/testing your blood sugar, please bring your meter and log book. Bring a list of all your medications, including vitamins and over the counter medication.

Who teaches the program?
Our team is comprised of Certified Diabetes Educators (CDE). A CDE could be a registered nurse, registered dietitian, physical therapist, pharmacist or health educator.