Friday, November 01, 2013 - Warren Memorial Recognized as Top Performer

Hospital Consistently Provided “Right Care at the Right Time” in Key Measures 

Front Royal, Va., November 1, 2013 – Warren Memorial Hospital (WMH) was recognized Wednesday as a Top Performer on Key Quality Measures by The Joint Commission, the nation’s oldest and largest health care standards-setting and accrediting body. The designation was based on the organization’s consistently high core measures, or use of recommended treatments that produce the best outcomes, in 2012. 
Top performing hospitals are listed in Improving America’s Hospitals: The Joint Commission’s Annual Report on Quality and Safety 2013, released October 30. The number of top performers nationwide grew 77% last year, to 1,099 hospitals. This represents one-third of Joint-Commission-accredited hospitals which reported accountability measure data for the year. 

The Joint Commission report recognized WMH for pneumonia and surgical care core measures (96% and 99% scores, respectively). During 2012, the hospital actually achieved a compliance rate of 95% or higher on the four measures it reports: heart attack, heart failure, pneumonia and surgical care. 

“Our goal is always to use the best scientifically-proven treatments that produce the best results for our patients,” explained WMH President Patrick Nolan. “This recognition reflects our ongoing commitment to providing evidence-based care in the right way and at the right time.” 

Front Royal surgeon Robert Meltvedt, MD, Vice President of Medical Affairs at WMH, has been passionate about promoting compliance with core measures. “This is all about using nationally-agreed upon processes to improve care. Compliance requires dedication and teamwork throughout the hospital, from the Emergency Department to the OR to each patient’s care team,” said Meltvedt. “We have a cooperative staff that wants to do the best.” 

While crediting the teamwork of the entire hospital and medical staff, Nolan singled out Dolores Crooke, RN, director of the medical/surgical services, and Karen Laisney, RN, coordinator of performance improvement, for their “relentless concurrent review of our patient charts and continuous education of everyone involved in the core measure process.” 
“We are always looking to best and latest practices and protocols to deliver quality care,” said Crooke. “For instance, studies have shown that patients with pneumonia who receive their first dose of antibiotics within six hours of being diagnosed will have better outcomes and recover quicker. The core measure also guides us when choosing which antibiotic to use to fight the infection.” 
In 2014, in order to further improve performance, the required number of selected core measure sets for which a hospital must submit data to The Joint Commission will increase from four to six. By raising the bar, The Joint Commission is helping its accredited hospitals monitor and improve performance in more clinical conditions and patient populations. 

The list of Top Performer hospitals and the measure sets for which the hospital was recognized is available online at