Our MISSION:  “Serving our regional community by improving health.”

Our VISION: Trusted to deliver the best experience. Every time. Every place.

Focusing on patients first, Valley Health will provide the communities we serve with quality health care that is easy to access, well coordinated, and responsive to their needs. As valued leaders and partners, physicians will guide the health care team in achieving superior clinical outcomes. We will provide our employees with an environment that fosters professional growth, innovation, accountability and pride.

Our CORPORATE VALUES
Our Values Are Our STARS - Attitude is Everything
Attitude is everything. To our patients, it can be the difference between hope and despair. With the right attitude we can embrace change, rise to new challenges, do the right thing. Our attitude allows us to be honest, yet compassionate; professional, yet human; goal-oriented, yet thoughtful. When confronted with a problem, we will solve it, not become a part of it.

SERVICE / SAFETY
Healthcare is a service with a central focus on patient safety. We provide this service to members of our community. To provide superior and safe service, we must focus on the needs of our customers, both internal and external. We must assess their needs and strive to exceed them. We can provide this level of safe service by asking questions and learning from the answers; by developing a trusting and respectful relationship with each other.

TEAMWORK
If we weren’t all necessary, we wouldn’t all be here. Everyone in this organization counts on others and is accountable to others. The knowledge, information and expertise of our collective selves far outweigh the talents of any one person. Each employee adds value to the service we provide to patients and customers, and deserves the highest level of respect that any other individual within this organization enjoys.

ACCOUNTABILITY
Our patients and customers count on us to take care of their needs. We have no machines that turn out a product. Each of us is responsible for a piece of the overall service we provide. We must change, adapt, follow through and communicate. We will set high standards, act ethically and professionally, dedicate ourselves to excellence. This makes us accountable to our patients, our customers and ourselves.

RESOURCEFULNESS
When there’s a will, there’s a way. Creativity and a willingness to change result in improved quality and the opportunity to serve our patients at a higher level. Taking calculated risks, seizing opportunities to improve, and being wise purchasers and consumers of system supplies and services all equate to better services for our patients and customers.

SENSITIVITY
It’s not fun to be sick or hospitalized. Our patients look to us to help them feel better. The level of compassion we show them will have direct bearing on how they perceive their care. They also entrust us with some of their most personal matters. We must guard their privacy -- regarding health, family, finances and emotions. We must also afford this courtesy to each other. Honest and ethical treatment in all our dealings, and treating all we contact with human dignity and respect, is our standard.